Modern Digs Guarantee
At Modern Digs we're a different kind of company. While our competitors invent new sales or promotions to play the pricing game, we work to ensure that every experience you have with us is fantastic! That means we're concerned about more than just price. Our goal is for you to be thrilled with every single interaction, purchase and product every single time. And to do that we go beyond just low prices; we focus on value.
Customer service - Buying furniture online isn't easy. Our trained representatives aren't outsourced drones trying to get through the day. When you call or e-mail, you'll deal with someone who wants to help you; someone who has actually seen and touched the furniture; someone invested in making you happy! Our reps don't work on commission, so they're never trying to "close a sale" or push you to make a purchase. Instead they make every effort to offer detailed, useful information to help you make the decision that's best for your home or office.
Product quality - We only select high quality products that we would put in our own homes. Our buyers continuously work to build a product collection that offers you exceptional style and value in a broad range of prices for every budget. Quite simply: We're proud we don't offer every product from every manufacturer. Every piece on our site must be well designed, well manufactured and well represented by professional photography. If a product falls short of these expectations, you won't find it on our site. So, while you may find larger collections of merchandise on other sites, we're confident our collection is the best, blending modern style, quality and value.
Shopping experience - From curating new products to improving our web site, Modern Digs is consistently trying to ensure every experience you have with us is excellent. We believe you'll find find our website clean and easy to navigate. Every item has clear, detailed photography, dimensions, descriptions and price. Still need more information? Call or e-mail and you'll find our staff is well trained and excited to help. Our team has embarked on a continuous cycle of self-improvement, and every piece of customer feedback is carefully considered.
Price - We get it. Price is important. We understand and respect our customers who go online to find the best selection and the best price. While most websites inflate prices only to run constant "promotions" to create a false sense of urgency, we offer the lowest price we can every day of the year. No haggling. No sales. No games. Instead of tricking you into a purchase based on perceived savings, our goal is to become your primary source for beautiful, affordable modern furniture. Our customers appreciate the value we offer, but on the rare occasion you find an identical product for less at another retailer, we'll make every effort to beat their total delivered price!